Sunday, March 6, 2016

Aurora Silva- Conflict Management Styles

Aurora Silva 


One fine afternoon, a group of Ol Ags were trying to decide where they would eat on campus for lunch. One of the freshman (Jeff) had lots of meal trades left and wanted to treat his friends to food. He said "your choice" to everyone and wouldn't budge until everyone agreed on a place to eat together. 

Essentially, this made him the leader of the group. He had the control of the meal trades but also wanted to give his followers some decision making power. His 5 buddies that were with him all shouted out a completely different place to eat. No one seemed to agree on a single place to eat for lunch that day. Jeff grew very upset, he really wanted this to be a special day for everyone and something that all his friends could really enjoy.

His friends began to shout and fight claiming that their food choices were better than anyone else’s and that they were going to stick by their decision wholeheartedly. Jeff let them fight it out and began to think of some options to make everyone happy. He suggested that they go to one restaurant a day for the week. He had lots of meal trades left and that way everyone could get the food that they wanted but it wouldn’t cause a huge upset. The 5 gentlemen looked at each other and decided that it was a great idea but THEN began to argue about who would go first. Jeff then decided to go in alphabetical order according to their names and that’s how they’d arrange it for the week.


Jeff used collaborative conflict management, everyone was happy in the end because they were able to come together to form a solution without feeling left out or that they weren’t getting what they wanted. 

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